Shipping policy
Shipping policy
All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Upon the TOTAL ORDER VALUE of 70 CHF | Pound | Euro we provide free shipping for all the countries listed below .
Shipping option |
Estimated delivery time |
Price |
over 70 chf | Pound | Euro |
3 to 5 business day after been displaced from AUSTRIA facility |
free shipping |
Up to 1 Kg |
3 to 5 business day after been displaced from AUSTRIA facility |
4.50chf |
UP to 1.5 kg |
3 to 5 business day after been displaced from AUSTRIA facility |
5chf |
UP to 2 kg |
3 to 5 business day after been displaced from AUSTRIA facility |
6 chf |
Up to 3 kg |
3 to 5 business day after been displaced from AUSTRIA facility |
7 chf |
Above to 3 kg |
3 to 5 business day after been displaced from AUSTRIA facility |
contact below |
If you have specific shipping needs or requests don't hesitate to please contact us info@foxbeautyetiquette-shop.com
UK Shipping NO DUTY
We offer UK FREE SHIPPING between 3 to 5 business day once the package has been dispatched from our AUSTRIA facility.
We offer NO DUTIES policy as the maximum threshold for no duty import is 130 Pouds .
In case your order is exceeding the 130 pound value we will divide the shipment in 2 or more packages ( if you have exceeded 70 pound free of extra shipping costs ) to avoid additional CUSTOM COSTS on your side .
SWITZERLAND Shipping NO DUTY
We offer SWITZERLAND FREE SHIPPING between 3 to 5 business day once the package has been dispatched from our AUSTRIA facility.
We offer NO DUTIES policy as the maximum threshold for no duty import is 70 chf .
In case your order is exceeding the 70 chf value we will divide the shipment in 2 or more packages ( if you have exceeded 70 pound free of extra shipping costs ) to avoid additional CUSTOM COSTS on your side .
If you are NOT reaching out FREE SHIPPING about , then at check out we will display the SHIPPING COST based on the weight of the items in your Shopping Cart .
The rated are in SWISS franch but it will automatically converted in the currency of your choice in your shopping cart.
Shipping COUTRIES |
Estimated delivery time |
Price |
AUSTRIA |
3 to 5 business day after been displaced from AUSTRIA facility |
free shipping CHF |POUND| EURO |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FOX ENTERPRISE SAGL is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@foxbeautyetiquette-shop.com. with your name and order number or directly in the CHAT in the main page of the website and we will look into it for you.
Refunds, returns, and exchanges
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please visit our REFUN POLICY page .
If you have any further questions, please don't hesitate to contact us at info@foxbeautyetiquette-shop.com.