Shipping policy

Shipping policy

All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Upon the TOTAL ORDER VALUE of 70 CHF | Pound | Euro we provide free shipping for all the countries listed below .

Shipping option

Estimated delivery time

Price

over 70 chf | Pound | Euro
Total Order  Puchase 

3 to 5 business day after been displaced from AUSTRIA facility 

free shipping 

Up to 1 Kg 

3 to 5 business day after been displaced from AUSTRIA facility 

4.50chf

UP to 1.5 kg

3 to 5 business day after been displaced from AUSTRIA facility 

5chf

UP to 2 kg 

3 to 5 business day after been displaced from AUSTRIA facility 

 6 chf 

Up to 3 kg 

3 to 5 business day after been displaced from AUSTRIA facility 

7 chf 

Above  to 3 kg 

3 to 5 business day after been displaced from AUSTRIA facility 

contact below 

 
If you have specific shipping needs or requests  don't hesitate to  please contact us info@foxbeautyetiquette-shop.com

UK Shipping  NO DUTY 

We offer UK FREE SHIPPING  between 3 to 5 business day once the package has been dispatched from our AUSTRIA facility.
 
We offer NO DUTIES policy as the maximum threshold for no duty import is 130 Pouds .


In case your order is exceeding the 130 pound value we will divide the shipment in 2 or more packages ( if you have exceeded 70 pound free of  extra shipping costs ) to avoid additional CUSTOM COSTS on your side . 

SWITZERLAND  Shipping  NO DUTY 

We offer SWITZERLAND  FREE SHIPPING  between 3 to 5 business day once the package has been dispatched from our AUSTRIA facility.
 
We offer NO DUTIES policy as the maximum threshold for no duty import is  70 chf .


In case your order is exceeding the 70 chf  value we will divide the shipment in 2 or more packages ( if you have exceeded 70 pound free of  extra shipping costs ) to avoid additional CUSTOM COSTS on your side . 

If you are NOT reaching out FREE SHIPPING about , then at check out we will display the SHIPPING COST based on the weight of the items in your Shopping Cart .

The rated are in SWISS franch but it will automatically converted in the currency of your choice in your shopping cart. 

Shipping COUTRIES 

Estimated delivery time

Price

AUSTRIA 
BELGIUM
CROATIA
DENMARK
ESTONIA
FINLAND
FRANCE
GERMANY
GREECE
HUNGARY
IRELAND
ITALY
LATVIA
LITHUANIA
LUXEMBURG
NETHERLANDS
NORWAY
POLAND
PORTUGAL
SLOVAKIA
SLOVENIA
SPAIN
SWEDEN
SWITZERLAND
UNITED KINGDOM 

3 to 5 business day after been displaced from AUSTRIA facility 

free shipping 
OVER 70(total order )

CHF |POUND| EURO 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FOX ENTERPRISE SAGL  is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@foxbeautyetiquette-shop.com.  with your name and order number or directly in the CHAT in the main page of the website and we will look into it for you.


Refunds, returns, and exchanges


In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Please visit our REFUN POLICY page .

If you have any further questions, please don't hesitate to contact us at info@foxbeautyetiquette-shop.com.